Privacy Policy – GoodWorks Home Co

Our Commitment to Your Privacy


GoodWorks Home Co ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us by phone or email, or interact with our business services.


Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website or services.


1. Information We Collect

Information You Provide Directly


Contact Form Information

  • When you submit a contact form on our website, we collect:
  • Your name
  • Phone number
  • Email address
  • Property address and city
  • Description of your project or service needs
  • Preferred contact time
  • How you heard about us


Phone & Email Communication

When you call (417) 386-2786 or email tyler@goodworkshome.co, we may collect:

  • Your name and contact information
  • Details about your exterior project or inquiry
  • Any information you voluntarily share about your property or needs


Project Information (if you become a client)

For clients who hire GoodWorks Home Co, we collect and maintain:

  • Your full name and contact information
  • Property address and details
  • Project scope, timeline, and pricing
  • Payment information (processed securely through third-party payment processors)
  • Photos of your home's exterior (before, during, and after project completion)
  • Project communication and documentation


Automatically Collected Information

When you visit our website, we automatically collect certain technical information:

  • IP address
  • Browser type and operating system
  • Pages visited and time spent on site
  • Referring website
  • Device type and screen resolution


This information is collected through cookies, analytics tools (Google Analytics), and similar tracking technologies.


2. How We Use Your Information

We use the information we collect for the following purposes:


To Provide Services

  • Respond to your inquiry or estimate request
  • Schedule and manage your free Legacy Assessment
  • Execute exterior projects and maintain warranty coverage
  • Send project updates and documentation
  • Process payments and manage billing


To Communicate With You

  • Send appointment confirmations and reminders
  • Provide project updates and timeline information
  • Answer questions about our services
  • Follow up after project completion
  • Request feedback or testimonials (with your permission)


To Improve Our Business

  • Analyze website traffic and user behavior
  • Improve our website design and functionality
  • Better understand customer needs and preferences
  • Develop new services or refine existing ones


To Maintain Records

  • Keep accurate business and financial records
  • Comply with legal and regulatory obligations
  • Maintain warranty documentation


Marketing & Community Updates (only with your consent)

  • Send email updates about seasonal promotions or service reminders
  • Share community impact stories or testimonials (names/photos only with permission)
  • Invite you to community events or local initiatives


3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties.


We may share your information only in these limited circumstances:


Service Providers

We share information with trusted third parties who help us operate our business:

  • Payment processors (to process your payments securely)
  • Email service providers (to send confirmations and updates)
  • Analytics tools (Google Analytics, which collects anonymous data)
  • Project management software (to organize and communicate project details)


Legal Requirements

We may disclose your information if required by law, court order, or government request.


Business Operations

If GoodWorks Home Co is ever acquired or merged, your information may be transferred as part of that transaction. We will notify you of any such change.


Community Impact (With Permission)

When you authorize community impact reporting, we may share that your project funds student lunch debt or church initiatives. We will never share personal details without your explicit permission.


4. Payment Information & Security


How We Protect Your Payment Information

We do not store credit card or banking information on our website. Payment information is processed through secure, PCI-compliant third-party payment processors (such as Stripe, Square, or similar services). These processors handle your payment data according to strict security standards.


Data Security

We use industry-standard security measures to protect your personal information, including:

  • SSL encryption for website data transmission
  • Secure password protocols for internal systems
  • Limited employee access to sensitive information
  • Regular security reviews and updates


However, no online transmission is 100% secure. While we work hard to protect your information, we cannot guarantee absolute security.


5. Cookies & Tracking Technologies


What Are Cookies?

Cookies are small files stored on your device that help us recognize you when you return to our website.


How We Use Cookies

We use cookies to:

  • Remember your preferences
  • Analyze website traffic (Google Analytics)
  • Improve your user experience
  • Track conversion of form submissions


Google Analytics

Our website uses Google Analytics to understand how visitors use our site. Google Analytics collects anonymous information such as:

  • Pages visited
  • Time on site
  • Browser type
  • Geographic location


Google Analytics does not identify you personally. You can opt out of Google Analytics tracking by installing the [Google Analytics Opt-out Browser Add-on].


Your Cookie Choices

Most web browsers allow you to control cookies through your browser settings. You can:

  • Accept all cookies
  • Reject all cookies
  • Accept only certain types of cookies


If you disable cookies, some features of our website may not function properly.


6. Local SEO & Review Platforms


Google Business Profile

We maintain a Google Business Profile for local search visibility. Information displayed includes:

  • Business name and contact information
  • Service areas
  • Hours of operation
  • Reviews (from customers who choose to post them)


Third-Party Review Sites

Customers may leave reviews on platforms such as Google, Facebook, Better Business Bureau, or similar sites. These reviews are controlled by the review platform, not by GoodWorks Home Co. We do not collect or control review information, but we may respond to reviews.


Your Rights Regarding Reviews

If you post a review, you control that content. Review platforms have their own privacy policies that govern review data.


7. Children's Privacy

Our website and services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18 without parental consent, we will delete that information immediately.


8. Your Privacy Rights


Right to Access

You have the right to request what personal information we have collected about you.


Right to Correct

You have the right to request that we correct any inaccurate or incomplete information.


Right to Delete

You have the right to request deletion of your personal information, subject to legal obligations to retain records (such as project documentation and warranties).


Right to Opt-Out of Marketing

You have the right to opt out of marketing emails at any time. You can unsubscribe by clicking the "unsubscribe" link in any marketing email or by contacting us directly.


Right to Data Portability

You have the right to request a copy of your personal information in a portable format.


To Exercise Your Rights:

Contact us at:


We will respond to your request within 30 days.


9. Third-Party Links

Our website may contain links to third-party websites (such as social media platforms, the Better Business Bureau, or community partners). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.


10. Changes to This Privacy Policy

GoodWorks Home Co may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on our website with a new "Last Updated" date at the top.


Your continued use of our website or services after any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically.


11. Contact Us About Privacy

If you have questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us:


GoodWorks Home Co

Phone: (417) 386-2786

Email: tyler@goodworkshome.co


We take your privacy seriously and will do our best to address your concerns promptly.


12. Additional Information


Complaint Resolution

If you believe we have violated your privacy rights, you may file a complaint with:

  • Our company directly (contact information above)
  • Your state's Attorney General
  • The Federal Trade Commission (FTC) at www.ftc.gov


Data Retention

We retain your personal information for as long as necessary to provide our services and maintain accurate business and legal records. Project documentation and warranties are retained for the duration of the warranty period plus any additional time required by law.


For marketing contacts who have opted in, we retain information until you unsubscribe. For non-clients who submitted an estimate request but did not hire us, we retain information for up to 2 years for follow-up marketing purposes (unless you request deletion).


International Users

GoodWorks Home Co operates in the United States. Our website is governed by U.S. law. If you access our website from outside the U.S., you acknowledge that your information may be transferred to, stored in, and processed in the United States.


13. Acknowledgment

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.